Our RETURN POLICY is as follows:
–Aria is store credit only, we do not issue refunds. (*Please note: Store credit expires after one year)
-Merchandise must be returned within 14 days.
-Merchandise must not be worn, altered, or washed.
-Merchandise must have all tags attached and are returned in original packaging.
-Footwear must include the original shoe box in its original condition, without postage labels. Shoe box fees of $30 are charged when footwear is returned in a damaged shoe box, or without the original shoe box.
–Items sold on sale are not returnable or exchangeable. Items sold on sale are final sale. NO EXCEPTIONS.
-Jewelry and swim items are not returnable.
-Shipping and handling charges are not returnable and we do not, under normal circumstances, issue return labels.
–Special order items or pre-ordered items are are not returnable or exchangeable. SPECIAL ORDER ITEMS AND PRE-ORDERS ARE FINAL SALES.
-Aria monitors account activity and reserves the right to refuse transactions and/or close accounts based on order or returns behavior.
-Please check the box during checkout to agree to the terms and conditions of our return policy.
-Your return/exchange will not be processed without your signature on the return slip included in your shipment.
Your return should be shipped back to the following address. Please ship it back to the brick-and-mortar store address it was shipped from, as indicated on the original shipping label as well as the return form included in your shipment. Should you have any questions about how our return/exchange process works, please reach out to us! We would love to help. Email BROOKE at firstname.lastname@example.org or CAROLINE at email@example.com, one of them them will point you in the right direction and can assist you with your return/exchange inquiries.
7620 Corporate Blvd Suite F
Baton Rouge, LA 70809
4243 Ambassador Caffery Pkwy Suite 115
Lafayette, LA 70508
If you need further information, are interested in our styling services, or just want to let us know how we’re doing, please email: firstname.lastname@example.org. Please note: Aria is constantly evolving! We strive to offer excellent customer service and ultimately be the best retailer both online and in store, so your feedback is welcomed and is greatly appreciated. Thank you again for shopping with us!
ARIA does offer exchanges on merchandise purchased on our website. If you are looking for a different size and/or color for an item already purchased, simply return the item in your possession, we will issue you a store credit, then you may place a new order for the desired item. Or, if you’d like some one-on-one help with your exchange, just give us a call or shoot us an email! Please see the below contact information to help you with all things aria.
BROOKE at email@example.com
CAROLINE at firstname.lastname@example.org,
Shipping options are as follows:
$10 UPS Ground 1-3 Day Shipping
$25 2-Day Air
$50 Overnight Shipping
$75 Overnight + Saturday Delivery
*Please note: your order needs 24 hours to process, so it will not begin traveling until 24 hours after the order is placed. If you need to receive your order by a specific date, please select 2-day air or please email us at email@example.com any special requests. In your email, please include your name, order number (if known), a good contact number, plus your order expedite request. We may reach out to you regarding further shipping options for you that could include a shipping upcharge, however we will strive to do our best to accommodate you and get the shipment to you in the most cost effective and fastest way that we can!